Refund policy

Return & Refund Policy

Thank you for shopping with us.

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or exchange under the following conditions.

1. Return & Exchange Period
Customers can request a return or exchange within 3 days of receiving the order.

2. Condition for Returns
To be eligible for a return or exchange:

- The item must be unused and in the same condition as received.
- The item must be in its original packaging.
- Proof of purchase or order number is required.

3. Non-Returnable Items
The following items cannot be returned or exchanged:

- Used products
- Damaged items caused by customer misuse
- Items returned after the allowed return period

4. Damaged or Wrong Item
If you receive a damaged or wrong item, please contact us within 24 hours of receiving your order with pictures of the product.

5. Refund Policy
Once we receive and inspect the returned item, we will notify you about the approval of your refund.
Refunds will be processed within 5–7 business days.

6. Shipping Charges
Shipping charges are non-refundable. Customers may be responsible for return shipping unless the item received was incorrect or damaged.

7. Contact Us
If you have any questions about returns or refunds, please contact our customer support.